At Centinela Appliance Repair, we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you use our website, including when you submit requests via our call request form or contact us directly.

Information Collection and Use

The information we collect is limited to what is necessary for providing our appliance repair services. This includes contact details such as your name, phone number, and email address that you provide when you request a service. We may also collect non-personal browsing data through cookies or web beacons to enhance user experience on our website.

By contacting us or submitting a service request form, you consent to being contacted by Centinela Appliance Repair and our partners via phone, email, or text for service-related purposes. You also acknowledge that your information may be shared with our trusted partners strictly for operational and service-related needs.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with our partners to facilitate service requests and to improve or develop our services. These partners are required to comply with our data protection standards and are not permitted to use your data for any other purpose.

Limitation of Liability

By using our website and services, you agree to waive your right to sue or take any legal action beyond direct negotiation for disputes related to the website or services. Any potential claims against Centinela Appliance Repair are limited to a maximum of $100. Additionally, you agree to bear your own legal fees and expenses in the event of a dispute.

Security

We take reasonable measures to protect the personal information you provide to us from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. As such, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your Choices

If you wish to opt-out of any communications from us, please contact us at (310) 742-5199. We will respect your choices and ensure your data is handled in accordance with your preferences.